http://politics.sgforums.com/forums/10/topics/304642 en-US 60 <p>please lah. Some SIA stewardess scold me for accidentally pressing the alert button. Cause I sat beside some big fat China person who shove themselves at me.</p> Wed, 30 Jan 2008 11:54:36 +0800 politics.sgforums.com:10:304642:7824047 mistyblue http://politics.sgforums.com/forums/10/topics/304642 <p><span class="">SIA</span> says sorry for cabin crew’s behaviour</p> <p><span class="">I REFER</span> to the letter by Ms Tan Ai Ching, Serene (my paper, Jan 23).</p> <p>We apologise for Ms Tan’s unpleasant experience. We have looked into this issue following her feedback.</p> <p>Demand for The Straits Times was higher than usual during Ms Tan’s flight, and our crew, therefore, asked customers who were travelling together to share copies.</p> <p>We have stressed the need for our cabin crew staff to be mindful of the manner in which they communicate with our customers.</p> <p>I would like to assure Ms Tan that no offence was meant.</p> <p>Mr William Koh<br /> Divisional Vice-President,<br /> Cabin Crew Operations<br /> Singapore Airlines</p> Wed, 30 Jan 2008 09:59:09 +0800 politics.sgforums.com:10:304642:7823867 HyperFocal http://politics.sgforums.com/forums/10/topics/304642 <p>at least you got newspaper.. how come i never even get offered newspaper</p> Thu, 24 Jan 2008 20:55:54 +0800 politics.sgforums.com:10:304642:7801715 onlooker123 http://politics.sgforums.com/forums/10/topics/304642 <p>don't take SQ la<br /> take jetair asia, tiger airways, silkair, cathay...</p> Thu, 24 Jan 2008 19:56:49 +0800 politics.sgforums.com:10:304642:7801519 Seven_Dragon http://politics.sgforums.com/forums/10/topics/304642 <p>The air hotess was right to tell the passenger to share newspaper.The problem was how to say it politely.</p> Thu, 24 Jan 2008 19:51:45 +0800 politics.sgforums.com:10:304642:7801498 PRP http://politics.sgforums.com/forums/10/topics/304642 <p>i think, for every service oriented job, there must be a few bouncers involved.<br /> <br /> the bouncers can take care of aggressive and ill mannered customers so those in the service line can just concentrate on being nice to good mannered customers.<br /> <br /> i mean, some customers are really one kind. need to be taught a lesson</p> Wed, 23 Jan 2008 18:44:33 +0800 politics.sgforums.com:10:304642:7796032 dumbdumb! http://politics.sgforums.com/forums/10/topics/304642 <p><br /> <br /> ... I see that Service Standards have really gone to seed here in SG...<br /> <br /> ... because, no matter how obnoxious a customer/passenger is, one must ALWAYS remain professionally courteous... regardless...!<br /> <br /></p> Wed, 23 Jan 2008 18:15:27 +0800 politics.sgforums.com:10:304642:7795914 HyperFocal http://politics.sgforums.com/forums/10/topics/304642 <blockquote> <div class="quote_from">Originally posted by mhcampboy:</div> <div class="quote_body">Cannot speak english but can read Straits Times... well done...</div> </blockquote> <p><img title="Laughing" src= "/images/emoticons/classic/icon_lol.gif" alt="Laughing" /> <img title="Laughing" src="/images/emoticons/classic/icon_lol.gif" alt="Laughing" /> <img title="Laughing" src= "/images/emoticons/classic/icon_lol.gif" alt="Laughing" /></p> Wed, 23 Jan 2008 18:12:17 +0800 politics.sgforums.com:10:304642:7795897 de_middle http://politics.sgforums.com/forums/10/topics/304642 <p><span style="color: blue;"><span style= "text-decoration: underline;"><strong>So well-educated yet SO RUDE<br /> People in positions of authority must show some tact<br /> By Sylvia Toh Paik Choo</strong></span></span><br /> tnp Jan 23 2008<br /> <br /> FIRST, a too straight-talking principal. Now, a tactless doctor.<br /> <br /> When Minister Mentor Lee Kuan Yew reflected in a dialogue on 11 Jan about how far away Singapore is from being a gracious society, surely he wasn't thinking in light years?<br /> <br /> He might as well have.<br /> <br /> We are hardly heading in gracious-society direction any time soon, especially not if principals and doctors are throwing stumbling blocks along the path.<br /> <br /> To quote one of my elders, 'Study until so high, can be so rude!'.<br /> <br /> Of late, characters who should, in the normal course of day, set exemplary roles for us to follow, have shown their true colours. And it ain't pretty.<br /> <br /> Could the school principal who admonished the N-levels students to go to ITE instead of opting for O levels have been more tactful?<br /> <br /> Could the doctor who told off a parent in front of her child have been more polite?<br /> <br /> <span style="color: red;">Could such highly-educated people have been less of what our grandparents used to call 'kurang ajar' and 'bo ka si' (no manners and no respect)?</span><br /> <br /> Teachers and doctors are people you can count on, ordinarily. What more the head of a learning institution, and one who took a vow to administer to the sick?<br /> <br /> Where do you get off being cavalier with students' self-esteem and patients' feelings?<br /> <br /> If professionals can exhibit such behaviour, what are they telling the generation after?<br /> <br /> Certainly, some of us lesser mortals are at the mercy of such professionals.<br /> <br /> In the US, such people are wont to be described as 'Nazi', perhaps too liberally, and worse by people with no sense of history.<br /> <br /> The belligerent soup chef in Seinfeld was dubbed 'Soup Nazi' by Jerry Seinfeld who's entitled by way of Jewish jokes.<br /> <br /> The curmudgeon proprietor of rental videos here who suffered no fools was named 'Video Nazi'.<br /> <br /> There's a 'Doc Nazi' I know who runs a clinic at an HDB block. He's so called because of his seriously wanting bedside manner.<br /> <br /> There'd been complaints that this doctor is unreasonably strict, stroppy and impatient with patients.<br /> <br /> Oh, stuff such as no talking in the clinic, how he will refuse to see anyone without an identity card, and he only treats regulars on Sundays.<br /> <br /> DR HOUSE NO 2<br /> <br /> The doctor is a terse man; over the telephone I could hear him unsmiling. To consult him, I'd have to bring documentation of my medical history, 'otherwise we'd have to start from the very beginning' he said shortly. Oh-kay.<br /> <br /> A white-haired gent, he is a Chinese from the US. He moved to Singapore 16 years ago, to save lives.<br /> <br /> 'If I'd wanted to just make money I'd have stayed in America.'<br /> <br /> At the other end of his block is a bakery manned by an estate old-timer.<br /> <br /> 'This area got many clever doctors, all very good one,' she endorsed. (There are five on that street alone.)<br /> <br /> 'This doctor, people call him 'seow' but he is good. Cannot get better, see him, can cure.<br /> <br /> 'Only his style is strict lah.<br /> <br /> 'When see him, you cannot speak. Don't talk first, after he finish everything, then you can ask.'<br /> <br /> Question is, with all the talk of bedside manners, can't a doctor be good and gracious?<br /> <br /> As our grandparents would say, 'Goodness gracious me, what have we become?'<br /> <br /></p> Wed, 23 Jan 2008 18:04:08 +0800 politics.sgforums.com:10:304642:7795853 798 http://politics.sgforums.com/forums/10/topics/304642 <p>How come my Caucasian friends never have problems with SIA?<br /> <br /> How come? <img title="Laughing" src= "/images/emoticons/classic/icon_lol.gif" alt="Laughing" /><br /> <br /></p> Wed, 23 Jan 2008 17:40:21 +0800 politics.sgforums.com:10:304642:7795756 charlize http://politics.sgforums.com/forums/10/topics/304642 <p>TS claims that she had asked for another set of papers "politely". How true is this nobody knows ma.......<br /> <br /> The flight stewardess' rudeness could be a mirror reaction/response....... Most people in the service industry will not bo tai bo ji behave poorly towards the people they are serving one. Who wants to break their own rice bowl? <img title="Surprised" src="/images/emoticons/classic/icon_surprised.gif" alt= "Surprised" /><br /> <br /> So in this instance, NVNT! <img title="Evil or Very Mad" src= "/images/emoticons/classic/icon_evil.gif" alt="Evil or Very Mad" /> <img title="Evil or Very Mad" src= "/images/emoticons/classic/icon_evil.gif" alt="Evil or Very Mad" /> <img title="Evil or Very Mad" src= "/images/emoticons/classic/icon_evil.gif" alt="Evil or Very Mad" /> Case closed! <img title="Smile" src= "/images/emoticons/classic/icon_smile.gif" alt="Smile" /><br /> <br /></p> Wed, 23 Jan 2008 16:54:16 +0800 politics.sgforums.com:10:304642:7795537 <Precious> http://politics.sgforums.com/forums/10/topics/304642 <p>From flying business and first class to economy and budget, i have been out of grace for a while now. <img title="Embarassed" src="/images/emoticons/classic/icon_redface.gif" alt= "Embarassed" /> <img title="Crying or Very sad" src= "/images/emoticons/classic/icon_cry.gif" alt= "Crying or Very sad" /> but thanks to SIA, so far ever since, on SIA, I have not encountered services that are different from what I was used to, except that the stewardess don't address me by my first name anymore.<br /> <br /> My only complaint about SIA is that they charge more!! always have to look out for tickets for 2 or 4 to go.</p> Wed, 23 Jan 2008 16:45:24 +0800 politics.sgforums.com:10:304642:7795500 sgdiehard http://politics.sgforums.com/forums/10/topics/304642 <blockquote> <div class="quote_from">Originally posted by mhcampboy:</div> <div class="quote_body">Cannot speak english but can read Straits Times... well done...</div> </blockquote> <p><img title="Laughing" src= "/images/emoticons/classic/icon_lol.gif" alt="Laughing" /> <img title="Laughing" src="/images/emoticons/classic/icon_lol.gif" alt="Laughing" /> <img title="Laughing" src= "/images/emoticons/classic/icon_lol.gif" alt="Laughing" /> maybe see picture....<br /> <br /> i travel very often and in economy class too.... never had a bad experience from the service crew.<br /> <br /> ...except for one time when one stewardess accidentally spilled water on me... not really her fault, turbulence....<br /> <br /> the chief steward immediately observed that I like one particular brand of wine and he came to me with a bottle with my name on it.....<br /> <br /> as far as i am concern.... they can spill water on me anytime they want <img title="Laughing" src= "/images/emoticons/classic/icon_lol.gif" alt="Laughing" /></p> Wed, 23 Jan 2008 15:37:13 +0800 politics.sgforums.com:10:304642:7795203 Chin Eng http://politics.sgforums.com/forums/10/topics/304642 <blockquote> <div class="quote_from">Originally posted by mhcampboy:</div> <div class="quote_body">Cannot speak english but can read Straits Times... well done...</div> </blockquote> <p>u so cleber</p> Wed, 23 Jan 2008 15:20:21 +0800 politics.sgforums.com:10:304642:7795144 pwnz0r http://politics.sgforums.com/forums/10/topics/304642 <p>Yes it was because you were in economy class. So you got the economic stewardess.<br /> <br /> That's why she wanted you to share.<br /> <br /> More economic that way.<br /> <br /> (joking)</p> Wed, 23 Jan 2008 15:13:27 +0800 politics.sgforums.com:10:304642:7795118 phil30k http://politics.sgforums.com/forums/10/topics/304642 <p>Cannot speak english but can read Straits Times… well done…</p> Wed, 23 Jan 2008 14:22:26 +0800 politics.sgforums.com:10:304642:7794877 mhcampboy http://politics.sgforums.com/forums/10/topics/304642 <p><strong>Shocked by behaviour of SQ leading stewardess</strong><br /> <br /> MY PARENTS and I were on flight SQ865 on Jan 13, from Hong Kong to Singapore.<br /> <br /> The Leading Stewardess was giving out The Straits Times and I requested a copy. I also asked her politely to pass another set of newspapers to my father, who was seated in another row.<br /> <br /> To my surprise, she told me loudly to share the newspapers since we are one family and that there were still many other passengers waiting to get a copy. Can you imagine how embarrassing it was for me?<br /> <br /> How would the other passengers think - that I was greedy? I was just helping my parents as they were seated elsewhere and could not speak English.<br /> <br /> She could have said something along the line of "I'm sorry Madam, but can you please share if you don't mind as we are running out of newspapers".<br /> <br /> I was stunned by her rudeness and could only manage a reply of "Okay".<br /> <br /> Singapore Airlines is supposed to be well-known for its good service, but why was I given that kind of treatment?<br /> <br /> Was it because I was seated in the Economy class?<br /> <br /> Ms Tan Ai Ching Serene<br /> <br /></p> Wed, 23 Jan 2008 14:01:18 +0800 politics.sgforums.com:10:304642:7794734 HyperFocal http://politics.sgforums.com/forums/10/topics/304642