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the service attutudes of NTUC fairprice cashiers

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deli_1971

294 posts since Sep '04
- 12 May `08, 8:01PM
  
  don't you noticed that for NTUC fairprice cashiers, those young cashiers (who seems to be on temp job) seems to have much better service attitudes compared to those mid-aged aunties?
  
  i hv met many cases whereby those aunties cashiers gave you a bad attitudes like refusing to accept $50 note etc while for those youngsters they serves you with courtesy and smile?
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QX179R

EMERGENCY AMBULANCE

6,165 posts since Feb '08
- 12 May `08, 8:04PM
  
  well, it depends on how much is your total when you give $50 for change..
  
  so far, my encounters with both temp & perm cashiers have been rather to my expectations..
Plastic Bag

799 posts since Sep '07
- 12 May `08, 8:40PM
  
  I think generally NTUC fairprice cashiers have no service quality to begin with. They just beep beep your stuff ASAP and off you go.
  
  But I have also met one very nice aunty (and only once) who bothered to greet customers. Very rare, but it did brighten my day a bit.
Moderator

sbst275

85,407 posts since Jun '04
- 12 May `08, 8:43PM
  
  is like tat one
  
  you everyday deal w/ change sometimes v. pek chek if someone gives you $100 note for something tat cost $20+
  
  anyway, most pek chek I've with their cashier isn't w/ e ladies, is e system... of all things, link up w/ NETS system to make process slow
knightlll

630 posts since Sep '06
- 12 May `08, 9:05PM
  
  Pls excuse them. Their job aint easy and their pay are low.
Manager433

10,460 posts since Nov '03
- 12 May `08, 9:36PM
  
  Go to Singapore Post Macdonald. Rate them scale of 1 to 10 after you purchase your meals. Someone should highlight this to their top management. SUCKS!
caleb_chiang

6,736 posts since Jul '05
- 12 May `08, 9:43PM
  
  The problem is you...
qlqq9

4,929 posts since Jul '07
- 12 May `08, 9:43PM
  
  so far, I don't come across any bad service NTUC staff. IN fact, the service staff in our local supermarts are OK.
ChingAlvin

2,251 posts since Jul '05
- 12 May `08, 10:05PM
  
  i thik they quite ok... that time i go shop with my friends then she need to change 1000 note coz atm dun eat 1k... they also smile smile...
mistyblue

11,140 posts since May '04
- 12 May `08, 10:37PM
  
  Just pay and move on.. Never think so much.... Its not as if they are paid by commission
Miss Tiny

580 posts since Feb '08
- 12 May `08, 11:45PM
  
  Wah piang.. cashiers only need to handle your purchase and scan the barcodes, still need what good service?
  
  I dun even bother to see if they got smile at me or not, it's not as if they are waitresses or waiters.
Queen of sgForums

FireIce

Hottest.&.Coolest.Mod

155,321 posts since Dec '99
- 12 May `08, 11:51PM
  
  me prefer CS
  they will greet... good afternoon or good evening....
  when they pack the goods they oso do gently (not like SS or FP... they even clang the glass jars together loudly, or just stuff ur packet ur chips in rougly)
Pitot

31,888 posts since Aug '05
- 12 May `08, 11:53PM
  
  no such problems wadsoever.
Moderator

sbst275

85,407 posts since Jun '04
- 12 May `08, 11:54PM
  
  Originally posted by FireIce:
  
  me prefer CS
  they will greet... good afternoon or good evening....
  when they pack the goods they oso do gently (not like SS or FP... they even clang the glass jars together loudly, or just stuff ur packet ur chips in rougly)
  
  dunno la
  
  but i oftenly feel one of e chain get superbrand award is really makes me to feel diff
Hello Kitty

Pink Leftie with child bearing hips and fertile eggs

18,691 posts since Dec '99
- 13 May `08, 12:04AM
  
  wat more u xpect.
  
  u go supermarket leh, u tink u go hermes ah.
  
  i can oly say dat most of dem r cashiers 4 a gd reason.
smokeinureye

2 posts since May '08
- 24 May `08, 12:39AM
  
  Give the poor cashiers a break… can you imagine how many customers they have to process every day… got a friend who tried helping out at the checkout counter – after 30 mins of non-stop packing, dunno how to smile already…
loki_chaos

100 posts since Jul '05
- 21 Jun `08, 2:40PM
  
  The thing about $50 dollar note is that...
  
  imagine all the customers give $50 dollar note, and the $10 get used up quickly...how to continue business?
  
  yeah true, the youngsters might accept the 50dollar note, when they run out of 10bucks, then close counter...when close counter, ppl say "so long queue, still close! complain!"
  
  complain already, if suay suay...lose job...
  
  and lose job because of who? customers who keep giving $50dollar note as if 10,5,2 are so freaking rare.
Moderator

sbst275

85,407 posts since Jun '04
- 26 Jun `08, 9:31AM
  
  Originally posted by smokeinureye:
  
  Give the poor cashiers a break… can you imagine how many customers they have to process every day… got a friend who tried helping out at the checkout counter – after 30 mins of non-stop packing, dunno how to smile already…
  
  it's e passion.. if you like to serve others w/ a smile, you'll do it even if you're tired
- 26 Jun `08, 9:33AM
  
  Originally posted by loki_chaos:
  
  The thing about $50 dollar note is that...
  
  imagine all the customers give $50 dollar note, and the $10 get used up quickly...how to continue business?
  
  yeah true, the youngsters might accept the 50dollar note, when they run out of 10bucks, then close counter...when close counter, ppl say "so long queue, still close! complain!"
  
  complain already, if suay suay...lose job...
  
  and lose job because of who? customers who keep giving $50dollar note as if 10,5,2 are so freaking rare.
  
  Thing is, they're to accept unless they state which value of coins or notes they would not accept openly
  
  anyway, I do not think $10 notes would run out easily due to cirrculation numbers
loki_chaos

100 posts since Jul '05
- 28 Jun `08, 12:27AM
  
  Originally posted by sbst275:
  
  Thing is, they're to accept unless they state which value of coins or notes they would not accept openly
  
  anyway, I do not think $10 notes would run out easily due to cirrculation numbers
  
  i've experienced it, right before my very own eyes.
zodi

4,148 posts since Oct '04
- 28 Jun `08, 12:39AM
  
  why dont NTUC allow credit cards?
Beautiful951

246 posts since Jun '08
- 28 Jun `08, 12:41AM
  
  Well usually its just pay and go.
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QX179R

EMERGENCY AMBULANCE

6,165 posts since Feb '08
- 28 Jun `08, 12:44AM
  
  Originally posted by zodi:
  
  why dont NTUC allow credit cards?
  
  not all owns credit cards fyi..
Cool-gal

7,919 posts since Jul '06
- 28 Jun `08, 12:47AM
  
  and those young cashiers will literally become like those aunties u have complaint.
  
  Edited by Cool-gal 28 Jun `08, 12:48AM
zodi

4,148 posts since Oct '04
- 28 Jun `08, 1:01AM
  
  Originally posted by QX179R:
  
  not all owns credit cards fyi..
  
  errr... i mean credit cards as an additional option for payment...
  
  personally, i have no complaint agst the service standard for NTUC cashiers.
  
  The ones at Woodlands are pretty fine! Even spotted a pretty one.. *blush*

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