Anyone using M1 mobile broadband ?

Don't be cheated by the promotion where M1 increases the speed from 512kbps to 1Mbps recently.

I am one of the unlucky fellows who subscribed to M1 mobile broadband and feel very very disappointed by their quality of service.

The connection is NOT stable at all, always go down to 0kbps. Man, 0kbps means no data between my laptop and M1 backbone !!!

The vodafone modem kept changing from 3G to 3G+ and vice versa. Not stable at all. All my colleagues had switched to Singtel Mobile Broadband due to the same problems. This M1 mobile broadband is crazy. M1 just care about $$$, but doesn't care about their subscribers. That's why, compare to ST and SH, M1 losses majority of their mobile subscribers !!!

I have therefore made up my decision to switch to Singtel. M1 sucks. Please don't follow my fool step by subscribing to M1 mobile broadband. I suggest you choose either Singtel or Starhub. My colleagues subscribe to these 2, and so far, never encountered problem similar to M1. In fact, ST and SH's connection are surprisingly very stable.

M1 sucks, not only its mobile broadband, but also it's prepaid and postpaid services. That's why they can't maintain their customer base compared to ST and SH.

This upcoming June 13 is the rollout date for Mobile Number Port. It means subscribers can port their number between 3 operators. I am 100 % sure majority of M1 subscribers will move out from it and port over to ST or SH.

Blame on their super bad quality of services.

my coli says its pretty stable... n good...

u PR for singtel ah?

M1 Mobile Broadband isnt that good. I am using Singtel but upload speed sucks. Download during off-peak still ok... but peak times, it will slow down but still useable. Heard from my friend that Starhub is the best?

I am not any company's PR, what for ?

I just feel very disappointed with M1 mobile broadband. Every month I pay $$$ to M1, and I get the unstable connection. =(

Today, I went to Bugis to subscribe to ST mobile broadband. ST shop got so many people, the queue can up to 1 hour. Yet, the opposite shop (guess who ? M1 lor), nobody there !!!

And one thing is, ST offers more money worth promotion. I subscribe for 12 months and get 6 months free, 1 samsung Z800 modem free, and free sim card fee and registration.

How about M1 ? Nothing. The device is rented. No 6 months free subcription. And you have to paid about 30+ $ for the one time sim card registration.

Ynot how ST mobile broadband did you try already? My area using M1 mobile broadband not bad i can still see movie online.

http://www.sgforums.com/forums/2250/topics/319038

It's been posted before and my post was locked and diverted.

Hmmm? ST is not bad, i dont know about M1..

Not a surprise. Singtel and starhub are both under temasek holdings. They want to control the whole market and therefore restrict M1's access to build many facilities. M1 is still at fault though, for introducing sub-standard services instead of complaining against temasek holdings.

I am a ex user of M1 mobile broadband. Disappointing is the word.

I currently using singtel mobile broadband, seriously alot better than M1.

Ok now i'm going to give Singtel a call!

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/279646179.png[/IMG][/URL]

Singtel's Broadband on Mobile 1800.
I dont seem to be able to get the 384kbps upload at all. Will give them a call one day.

Sianz la....singtel is crap, M1 is crap...how???? My phone bill this month is yet again above $150!!!!! SIANZ..........!!!!

i suspect its due to a network problem thats why i am not getting the full upload speed. When i went out just now, and i tested, i got 334kbps upload speed. Going to call Singtel tomorrow to check with them.

Sianz...

I give up....gonna terminate my M1 Broadband V2000 plan and go back to Suntalk and Sunsurf...$30 voice sub + $30 data sub is still cheaper than ridiculous M1 Broadband V plan. At least I'll have some free talktime and smses.

M1 Broadband V is a hoax! My monthly data usage is less than 500mb so I just stay with Sunsurf and make do with the thoeretically slower connection speed. Considering M1 Braodband is the speed of 56k on my mobile, they can go 'everywhere' and find other subcribers!!!!

when i first tried mobile broadband the speed seems ok.

but when many pple start to use mobile broadband, the speed will be slowed down coz its shared bandwidth. Just like starhub max online.

I am one of the mobile broadband user and I don't give a damn about the speed.

Well, it's still in it's initial stage of launching.

Thus, things like slow speeds are bound to happen.

Originally posted by kenn3th:

Well, it's still in it's initial stage of launching.

Thus, things like slow speeds are bound to happen.

 

 

Then this is cheating. It's not my fault that they cannot provide or cope with the subscription- they did their feasibilty planning. I am paying good money every month since the start of the launch. I have feedback to them often enough.

The next thing is to exercise my rights as a dissappointed consumer....

Yo everyone, I have been using ST broadband on mobile  for about 2 weeks. Initiatially the connection always hang. Then I went to ST to complaint, but unfortunately I can't reproduce the hang problem. So, I conclude that it is because of the signal strength in my area.

But the sales person told me to use the extension cable instead of directly plug my device into the USB port. Surprisingly after I use the extension cable, it is so stable already. Now I can watch video from the internet already. Sometimes it lags, but I don't mind so long the connection is stable. I think it is also depends on the plan I subscribe, which is 512 (the lowest). That could be the problem as well. Another reason could be the server itself.

But so far, I am quite satisfied with ST, compare to M1 before. My friend uses Starhub 2 Mbps mobile broadband, and his speed is the fastest and most stable.

try to set at least 3 bar for the singnal should be good enough.

cheers.

Originally posted by nehpyh:

Then this is cheating. It's not my fault that they cannot provide or cope with the subscription- they did their feasibilty planning. I am paying good money every month since the start of the launch. I have feedback to them often enough.

The next thing is to exercise my rights as a dissappointed consumer....

How many more months till your contract ends?

Totally ridiculous, i'm on the broadband 3600 service plan (paying $60.30 per month) and even in the city, speeds like this are pretty much the average (max i had seen was a little more than 1000 KB/S). Considered it lucky that i even manage to get a connection without timing-out.

This issue had been feedback to M1's customer service and the reply was always, "actual transfer rate vary depending on coverage, network traffic and the type of data being transmitted."

Forget 'bout M1 broadband unlimited data-rate, with transfer speed at this rate, you wouldn't be able to utilise much anyway.

Try to place your modem near the window. i using M1 mobile broadband different area you got different speed. I place it near the window i got around 850kbs for 1mbs plan that i had sign up.

Originally posted by M42 ORION:

 

Totally ridiculous, i'm on the broadband 3600 service plan (paying $60.30 per month) and even in the city, speeds like this are pretty much the average (max i had seen was a little more than 1000 KB/S). Considered it lucky that i even manage to get a connection without timing-out.

This issue had been feedback to M1's customer service and the reply was always, "actual transfer rate vary depending on coverage, network traffic and the type of data being transmitted."

Forget 'bout M1 broadband unlimited data-rate, with transfer speed at this rate, you wouldn't be able to utilise much anyway.

It is certainly slow.

To improve the reception, use it near open areas, not enclosed areas like the toilet - who knows, some people use them there.

My GF using M! bb.... we have to talk online cos I am ovrseas...man does it sucks..... it drops frequently... very frustrating for us....

Yesterday heavy rain, she cant even get a decent connection online, every half an hour she has to reconnect.... damn.... Maybe its her location too, she lives in hougang.... maybe in CBD it will be better, but wats the point, most ppl dun live in CBD...

Maybe its the HUA-WEI thing.... dunno wat brand it is....

Sorry for the rant....

For all going to number port, please ensure that your contract end liao, then "teleport".

If not, penalty charges apply.