M1 Mobile Broadband replied by Guy-next-door @ Mon, 16 Jun 2008 15:19:38 +0800

Guy-next-door — Mon, 16 Jun 2008 15:19:38 +0800

yesterday afternoon, connected to m1bb on the 2Mbps plan . noted the downstream is @ 16kbps n upstream @ 7kbps.

Called up m1 and the reply i got was, m1 has already taken note of the slow connection speed for the m1bb users. M1 has made plans to start upgrading their servers starting early july and the whole upgrading of network will be completed by this year end.

The m1 CSO ask me to bear with the current issues and eventually everything will be fine.

i really wonder how true this is going to be ?

M1 Mobile Broadband replied by keltoh @ Mon, 16 Jun 2008 00:40:51 +0800

keltoh — Mon, 16 Jun 2008 00:40:51 +0800

m1 jus replied me n claimed that my area is congested and they will rectify the problem and give me a reply in 3 months time!!!

and i have been knocking tables for the past one month. guess what i told their technical support, this is not the way to serve ur customers who are experiencing slow connections or downtime.

dunno when will this slow traffic be solved. :(

M1 Mobile Broadband replied by 伟伟 @ Wed, 11 Jun 2008 21:34:36 +0800

伟伟 — Wed, 11 Jun 2008 21:34:36 +0800

For all going to number port, please ensure that your contract end liao, then "teleport".

If not, penalty charges apply.

M1 Mobile Broadband replied by whiskers @ Wed, 11 Jun 2008 21:09:45 +0800

whiskers — Wed, 11 Jun 2008 21:09:45 +0800

My GF using M! bb.... we have to talk online cos I am ovrseas...man does it sucks..... it drops frequently... very frustrating for us....

Yesterday heavy rain, she cant even get a decent connection online, every half an hour she has to reconnect.... damn.... Maybe its her location too, she lives in hougang.... maybe in CBD it will be better, but wats the point, most ppl dun live in CBD...

Maybe its the HUA-WEI thing.... dunno wat brand it is....

Sorry for the rant....

M1 Mobile Broadband replied by kenn3th @ Wed, 11 Jun 2008 21:01:31 +0800

kenn3th — Wed, 11 Jun 2008 21:01:31 +0800

Originally posted by M42 ORION:

Totally ridiculous, i'm on the broadband 3600 service plan (paying $60.30 per month) and even in the city, speeds like this are pretty much the average (max i had seen was a little more than 1000 KB/S). Considered it lucky that i even manage to get a connection without timing-out.

This issue had been feedback to M1's customer service and the reply was always, "actual transfer rate vary depending on coverage, network traffic and the type of data being transmitted."

Forget 'bout M1 broadband unlimited data-rate, with transfer speed at this rate, you wouldn't be able to utilise much anyway.

It is certainly slow.

To improve the reception, use it near open areas, not enclosed areas like the toilet - who knows, some people use them there.

M1 Mobile Broadband replied by JJC @ Wed, 11 Jun 2008 20:04:34 +0800

JJC — Wed, 11 Jun 2008 20:04:34 +0800

Try to place your modem near the window. i using M1 mobile broadband different area you got different speed. I place it near the window i got around 850kbs for 1mbs plan that i had sign up.

M1 Mobile Broadband replied by M42 ORION @ Tue, 10 Jun 2008 21:31:42 +0800

M42 ORION — Tue, 10 Jun 2008 21:31:42 +0800

Totally ridiculous, i'm on the broadband 3600 service plan (paying $60.30 per month) and even in the city, speeds like this are pretty much the average (max i had seen was a little more than 1000 KB/S). Considered it lucky that i even manage to get a connection without timing-out.

This issue had been feedback to M1's customer service and the reply was always, "actual transfer rate vary depending on coverage, network traffic and the type of data being transmitted."

Forget 'bout M1 broadband unlimited data-rate, with transfer speed at this rate, you wouldn't be able to utilise much anyway.

M1 Mobile Broadband replied by kenn3th @ Mon, 09 Jun 2008 18:18:05 +0800

kenn3th — Mon, 09 Jun 2008 18:18:05 +0800

Originally posted by nehpyh:

Then this is cheating. It's not my fault that they cannot provide or cope with the subscription- they did their feasibilty planning. I am paying good money every month since the start of the launch. I have feedback to them often enough.

The next thing is to exercise my rights as a dissappointed consumer....

How many more months till your contract ends?

M1 Mobile Broadband replied by playmemory @ Mon, 09 Jun 2008 15:32:07 +0800

playmemory — Mon, 09 Jun 2008 15:32:07 +0800

try to set at least 3 bar for the singnal should be good enough.

cheers.

M1 Mobile Broadband replied by Ynot @ Mon, 09 Jun 2008 11:32:10 +0800

Ynot — Mon, 09 Jun 2008 11:32:10 +0800

Yo everyone, I have been using ST broadband on mobile for about 2 weeks. Initiatially the connection always hang. Then I went to ST to complaint, but unfortunately I can't reproduce the hang problem. So, I conclude that it is because of the signal strength in my area.

But the sales person told me to use the extension cable instead of directly plug my device into the USB port. Surprisingly after I use the extension cable, it is so stable already. Now I can watch video from the internet already. Sometimes it lags, but I don't mind so long the connection is stable. I think it is also depends on the plan I subscribe, which is 512 (the lowest). That could be the problem as well. Another reason could be the server itself.

But so far, I am quite satisfied with ST, compare to M1 before. My friend uses Starhub 2 Mbps mobile broadband, and his speed is the fastest and most stable.

M1 Mobile Broadband replied by nehpyh @ Mon, 09 Jun 2008 09:32:08 +0800

nehpyh — Mon, 09 Jun 2008 09:32:08 +0800

Originally posted by kenn3th:

Well, it's still in it's initial stage of launching.

Thus, things like slow speeds are bound to happen.

Then this is cheating. It's not my fault that they cannot provide or cope with the subscription- they did their feasibilty planning. I am paying good money every month since the start of the launch. I have feedback to them often enough.

The next thing is to exercise my rights as a dissappointed consumer....

M1 Mobile Broadband replied by kenn3th @ Sun, 08 Jun 2008 00:26:51 +0800

kenn3th — Sun, 08 Jun 2008 00:26:51 +0800

Well, it's still in it's initial stage of launching.

Thus, things like slow speeds are bound to happen.

M1 Mobile Broadband replied by playmemory @ Fri, 06 Jun 2008 17:02:40 +0800

playmemory — Fri, 06 Jun 2008 17:02:40 +0800

when i first tried mobile broadband the speed seems ok.

but when many pple start to use mobile broadband, the speed will be slowed down coz its shared bandwidth. Just like starhub max online.

I am one of the mobile broadband user and I don't give a damn about the speed.

M1 Mobile Broadband replied by nehpyh @ Thu, 05 Jun 2008 13:51:24 +0800

nehpyh — Thu, 05 Jun 2008 13:51:24 +0800

Sianz...

I give up....gonna terminate my M1 Broadband V2000 plan and go back to Suntalk and Sunsurf...$30 voice sub + $30 data sub is still cheaper than ridiculous M1 Broadband V plan. At least I'll have some free talktime and smses.

M1 Broadband V is a hoax! My monthly data usage is less than 500mb so I just stay with Sunsurf and make do with the thoeretically slower connection speed. Considering M1 Braodband is the speed of 56k on my mobile, they can go 'everywhere' and find other subcribers!!!!

M1 Mobile Broadband replied by therapeutics @ Wed, 04 Jun 2008 22:45:57 +0800

therapeutics — Wed, 04 Jun 2008 22:45:57 +0800

i suspect its due to a network problem thats why i am not getting the full upload speed. When i went out just now, and i tested, i got 334kbps upload speed. Going to call Singtel tomorrow to check with them.

M1 Mobile Broadband replied by nehpyh @ Wed, 04 Jun 2008 21:47:39 +0800

nehpyh — Wed, 04 Jun 2008 21:47:39 +0800

Sianz la....singtel is crap, M1 is crap...how???? My phone bill this month is yet again above $150!!!!! SIANZ..........!!!!

M1 Mobile Broadband replied by therapeutics @ Wed, 04 Jun 2008 15:28:57 +0800

therapeutics — Wed, 04 Jun 2008 15:28:57 +0800

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/279646179.png[/IMG][/URL]

Singtel's Broadband on Mobile 1800.
I dont seem to be able to get the 384kbps upload at all. Will give them a call one day.

M1 Mobile Broadband replied by nehpyh @ Tue, 03 Jun 2008 19:44:03 +0800

nehpyh — Tue, 03 Jun 2008 19:44:03 +0800

Ok now i'm going to give Singtel a call!

M1 Mobile Broadband replied by citymax @ Tue, 03 Jun 2008 12:58:50 +0800

citymax — Tue, 03 Jun 2008 12:58:50 +0800

I am a ex user of M1 mobile broadband. Disappointing is the word.

I currently using singtel mobile broadband, seriously alot better than M1.

M1 Mobile Broadband replied by FirePig @ Tue, 03 Jun 2008 12:35:55 +0800

FirePig — Tue, 03 Jun 2008 12:35:55 +0800

Not a surprise. Singtel and starhub are both under temasek holdings. They want to control the whole market and therefore restrict M1's access to build many facilities. M1 is still at fault though, for introducing sub-standard services instead of complaining against temasek holdings.

M1 Mobile Broadband replied by BangHong @ Tue, 03 Jun 2008 12:27:09 +0800

BangHong — Tue, 03 Jun 2008 12:27:09 +0800

Hmmm? ST is not bad, i dont know about M1..

M1 Mobile Broadband replied by nehpyh @ Tue, 03 Jun 2008 10:19:38 +0800

nehpyh — Tue, 03 Jun 2008 10:19:38 +0800

http://www.sgforums.com/forums/2250/topics/319038

It's been posted before and my post was locked and diverted.

M1 Mobile Broadband replied by JJC @ Tue, 03 Jun 2008 03:38:28 +0800

JJC — Tue, 03 Jun 2008 03:38:28 +0800

Ynot how ST mobile broadband did you try already? My area using M1 mobile broadband not bad i can still see movie online.

M1 Mobile Broadband replied by Ynot @ Mon, 02 Jun 2008 01:41:54 +0800

Ynot — Mon, 02 Jun 2008 01:41:54 +0800

I am not any company's PR, what for ?

I just feel very disappointed with M1 mobile broadband. Every month I pay $$$ to M1, and I get the unstable connection. =(

Today, I went to Bugis to subscribe to ST mobile broadband. ST shop got so many people, the queue can up to 1 hour. Yet, the opposite shop (guess who ? M1 lor), nobody there !!!

And one thing is, ST offers more money worth promotion. I subscribe for 12 months and get 6 months free, 1 samsung Z800 modem free, and free sim card fee and registration.

How about M1 ? Nothing. The device is rented. No 6 months free subcription. And you have to paid about 30+ $ for the one time sim card registration.

M1 Mobile Broadband replied by therapeutics @ Mon, 02 Jun 2008 01:36:09 +0800

therapeutics — Mon, 02 Jun 2008 01:36:09 +0800

M1 Mobile Broadband isnt that good. I am using Singtel but upload speed sucks. Download during off-peak still ok... but peak times, it will slow down but still useable. Heard from my friend that Starhub is the best?

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