03 Dec, 09:54AM in sunny Singapore!

IT troubleshoot

Subscribe to IT troubleshoot 5 posts

Please Login or Signup to reply.
  • soulwinner's Avatar
    7,291 posts since Jan '07
    • My brother was using his HP laptop yesterday and halfway through the laptop stop charging and gradually died off . I tired removing the battery and charge without recieving any respond . When I reinsert the battery several minutes later , the laptop could not be on . I would like to find out what are possible fault in such situation as well the estimate cost involving the servicing.


      Next, I would like to find out where can i send me PT for servicing . It seems to be not functioning properly and encounter frequent lagging...

  • Moderator
    kenn3th's Avatar
    17,497 posts since Nov '06
    • Hp service centre.

      HP service center: 438A Alexandra Road Blk A #02-08 Alexandra Technopark (Lift Lobby 2) Singapore 119967 Phone: 1800-272-5333.

      A few qns:

      1) The laptop was charging, but then it stopped charging and ran on battery, when the battery runs out,  it thus died. therefore it could not be ran?

      2)or did It die while using

      3) what were u doing @ that time

       

      if it's 1) it is most probably the adaptor being burnt out.

      just head to the service centre, buy the replacement adaptor - $45.00 sgd.

       

  • soulwinner's Avatar
    7,291 posts since Jan '07
  • Moderator
    kenn3th's Avatar
    17,497 posts since Nov '06
  • soulwinner's Avatar
    7,291 posts since Jan '07
Please Login or Signup to reply.