Singnet has done it again! *applauses
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well done singnet...
u have lost another loyal customer.
juz to share my wat happened,
i've been wif singnet since 1995 during the 28.8k modem days,
been dutifully paying all my bills, extending my contract after another n tot that starhub sucks all along.
during the recent 1 or 2 yrs, there seems to be some problems wif the physical billing sent to my home (or rather, they nv send the bill to me at all) n all of a sudden comes the reminder letter.
this happened not once, not twice, not thrice but abt 5 or 6 times intermittently.
example: jan n feb bill comes as per normal, then march no bill. april comes reminder letter.
for the 1st few times i decided to overlook it but this time is enuff!
called up their billing department n was told there's no discrepancies in their billing system. the CSO then decided to only extend my deadline for my bill n nothing else. n oh btw, i juz received my reminder letter yesterday n the deadline to pay my bill is today, speaking abt efficiency huh?
i dunno how u guys will feel but i'm damn pissed off!
imagine this mth u dun receive any bill but next mth straight away comes reminder letter n this happens a few times.
it's not paying for the reminder letter that i'm pissed off, it's the "world class" service that they r offering.
arrrghhhh... juz wanna let off some steam... -
Singnet next year bankrupt.
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hmm i'm a happy customer with them since i started my broadband with them in 2002.
anyway i have the bill delivered to my email a/c
i always pay them before the physical mail gets delivered -
u can solve this problem
by paying using giro
no need to worry abt bills -
giro is good, just use it and get rid of all ur billing problems.
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what if u sign up other internet svc and the same thing happened..
maybe the postman dont like yr hse address... lol. or rather the postman is yr enemy and make u pay the reminder fees. -
i am oso wid singnet after i stop pacific net lea.....
56kbps is pacific
256 is singnet
512 is singnet
1500 is singnet
10mpbs is singnet
now i hosting stuff so 120mpbs oso singnet
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i am using singnet but i think singnet cannot make it
starhub will upgrade u while singnet just make u pay n pay for the same thing -
Have you ever wondered that SingPost might be the one who dropped your bill into other people's letterbox???
How many times did this thing happened? 2 ? -
pay by credit card, u got another month to pay yr bill
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hmm my 2 years contract and come liao...
so...
i think i will sign up for starhub this time instead of singnet...
heard they always got problem de... -
go go go go, shift to starhub, more people use the pipe, later choke, and singnet fasterOriginally posted by popikachu:hmm my 2 years contract and come liao...
so...
i think i will sign up for starhub this time instead of singnet...
heard they always got problem de...
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oh no!!! what will singnet do without you!!!Originally posted by tetsumi:well done singnet...
u have lost another loyal customer.
singnet accounting: sir! we just lost tetsumi!!
singnet CEO: what? we lost our most important customer?? are you certain??
singnet accounting: I'm positive he just made a post on sgforums
singnet CEO: we are doomed!!!!!
singnet accounting: save us, jesus!
I'm sure all the singnet employees are crying right now because of you, how can you do this to them! -
a... did u read wat i wrote?Originally posted by Y_Shun:Have you ever wondered that SingPost might be the one who dropped your bill into other people's letterbox???
How many times did this thing happened? 2 ?
abt 5 - 6 times already...
damn fed up! -
haha... actually for me, the broadband quality i find it ok...Originally posted by popikachu:hmm my 2 years contract and come liao...
so...
i think i will sign up for starhub this time instead of singnet...
heard they always got problem de...
only administration part not ok!
even when i call them, was put on hold for 15mins...
makes me wonder do they have only 3 staff to man the hotline?
or they have too many complaints?
those who signed up for singnet 10mbps plan n were given the 2wire modems, i'm sure u guys have ur fair share of problems.
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as if i give a damn or care
STARHUB FTW!!!!!! -
im using starhub maxonline
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giro is not secure....has happened and will happen again, double billings and whatnot...getting it reversed is a hassle...Originally posted by BufPuf:u can solve this problem
by paying using giro
no need to worry abt bills -
me too using maxonline... but zzzzzzzz.............Originally posted by ltachi:im using starhub maxonline
CHANGE UR NICK LEH !@#$%^& -
I thought i was seeing doubleOriginally posted by Itachi:me too using maxonline... but zzzzzzzz.............
CHANGE UR NICK LEH !@#$%^& -
x 2Originally posted by Y_Shun:Have you ever wondered that SingPost might be the one who dropped your bill into other people's letterbox???
How many times did this thing happened? 2 ? -
Singnet or Starhub..
no matter what you choose.
it goes back to the Lees. -
starhub better. customer service is gd.
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Well done singnet
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got the name of the CSO? email, call or write in to singtel corporate affairs and quote the name, date & time of the CSO u spoken to. tell them ur problem.
follow-up with call to check the status.