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LoginheLP!!!! LOst Air Ticket !
18 posts
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my foreign worker supposed to go back today, yesterday we discovered the air ticket lost..so we call the travel agency which ask us to call the Biman airline!
Biman told us go make police report, then go back travel agency get some letters, then we write some letter then bring down 2 Biman.
after that they told us replacement of ait ticket is subjected 2 approval of their country manager.
today they call say not approve! muz get another ticket ! no refund of old ticket!!!!
why like that? ????????Its juz a lost ticket!!!!!
I called NATAS they say can't help, CASE also no idea!!!!
Help! We can pay the new ticket easily but why should we???
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The airline system should have the particulars of the actual passenger who is going to board the plane...ie ur worker...Reason why the airline refused to replace the ticket could be that they dun want to have 2 tickets of the same seat...
U can TRY going down EARLY with ur worker on the day of the supposed departure and talk to the check-in staff about the issue...if they buy ur sad story...they can let U check-in first...ie issue U ur boarding pass 1st...then the next person who comes up to the counter with the same ticket will have problems...but then again...it would be at the discretion of the check-in staff...since afterall...ur worker is the one who lost the ticket...
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Originally posted by snobbish:
hello ? The found ticket 2 can be used if the police n airline has stopped the ticket ????????????????
dumb man..hahah...sometimes it pays to read the post carefully before you make any comments
Hello? Dumb man, sometimes it pays to think before concluding what others post.What if the person who lost the ticket, found the lost ticket, returned with the lost ticket, try to board the plane while another person who reported on behalf of the person who lost the ticket, appear with another ticket, try to board the plane with the valid ticket?
I love limericks.
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Originally posted by snobbish:
my foreign worker supposed to go back today, yesterday we discovered the air ticket lost..so we call the travel agency which ask us to call the Biman airline!
Biman told us go make police report, then go back travel agency get some letters, then we write some letter then bring down 2 Biman.
after that they told us replacement of ait ticket is subjected 2 approval of their country manager.
today they call say not approve! muz get another ticket ! no refund of old ticket!!!!
why like that? ????????Its juz a lost ticket!!!!!
I called NATAS they say can't help, CASE also no idea!!!!
Help! We can pay the new ticket easily but why should we???
Snobbish,
You should talk to the manager, or escalate the problem. There's NO need to buy another ticket/seat.
They should be able to replace a lost ticket, sometimes at a admin cost.
Their reason for having 2 ticket is just a ploy to get you to spend more money.
The original ticket has your worker's name on it.
When any passenger check in at the airport counter, the customer service must verify the name on the passport match the name on the ticket before they will issue a boarding pass.
Even if another person pick up the lost ticket and try to use it, he/she will not be able to pass that point, UNLESS he/she has the SAME NAME as your worker.
There is no refund, is most likely your company bought a NON-REFUNDABLE ticket. But it can be replaced if lost.
But make sure you get the ticket replaced BEFORE the flight date.
It will likely cause your worker to miss his flight if you wait till the last minute to settle this problem.
Don't delay.
Edited by jojobeach 02 Feb `08, 9:57PM
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