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  • IT Support and Tech Corner Is the power adapter/cable considered an accessory?
    Dahvoo
    Dahvoo's Avatar
    1 post since Jul '08
    • 23 Jul `08, 6:20PM

      At the IT Show in March, I bought a Mustek digital photo frame from a stall - Amconics Technology. 4 months later is stopped working. When brought to their shop at #03-30 Sim Lim Square, I was told that the power adapter/cable is faulty and that I need to purchase a new one at $20 because it is an accessory, therefore not covered by the 12 mths warranty. Accessories have only 7 days warranty. Peggy Yu, the boss, insisted that, like the power charger of a mobile phone, it is not covered by warranty.

      I protested that without the power adapter/cable, the digital photo frame doesn't work, so how can it be considered as an accessory, unlike a mobile phone which runs on batteries.

      Is Amconics Technology being unfair, or is it to be accepted?

      Thanks.