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The EZ-Link card has a 5-year warranty upon purchase
During warranty, the card can be replaced FOC (free-of-charge)
After warranty, will require non-refundable payment of $5 for a replacement card
The card will expire in 5 years upon purchase
In every top-up, the 5-years expiry is extended, but subjected to a maximum expiry extension of 2 years (5+2yrs)
The card can only be used for a maximum of 7 years, after which it will expire and become invalidated
In other words,
After 5 years, need to pay $5 for a replacement card, even due to wear-&-tear (no more warranty)
Reference - see attachment Number 7
Recommendations
Check your card expiry (use the General Ticketing Machine, note whether card still under warranty or not)
If still under 5-year warranty, but expiring soon, better get a new FREE replacement soonest
Card can only be replaced when it cannot be read by system - so better use the card without card holder or protective holder , so that it will turn old or unreadable within 5 years, and get a new card FREE
If a user protects his EZLink card so cleanly, and the card survives pass the 5-year warranty, will require payment of $5 for a new replacement card (card cannot be used after 7 years)
Other notes
The old card has deposit requirement of $3 (ie 'dead' cash not utilised)
The new card has deposit requirement of $5 (more 'dead' cash)
Transport operators has excess millions of dollars from all the EZLink cards deposit
Investment of these millions of dollars can result in even more capital gains in the operators' profit
Not worth for consumer to pay $5 for a new card every 5-7 years
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