SingTel prepaid card misleading
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I just bought a so-called "SUPER HOT $128" SingTel prepaid top up card at a local 7-eleven store with the intention to subscribe for another 1-week unlimited data plan. The card says “ALL YOUR data WISHES GRANTED” and the offer sounds pretty enticing, doesn’t it? Pay 28$ and get 128$, isn’t this nice?
However, it turned out that I wasted 28 SG$ because the 128$ can be only used for phone calls and SMS but not to subsribe to any data plan! I am going to stay in Singapore for another one week and I don’t need a lot of money for local phone calls!
The top up card is completely misleading as it is not mentioned anywhere on the card that you cannot use it to buy any data plan.
After wasting more than one hour at the SingTel shop the customer service apologized and apologized again and again but didn’t help me at all. I had to spend another 25 SG$ to get the one week unlimited data I was looking for in the first place.
BOTTOM LINE:
SINGTEL sucks! - I feel ripped off and whenever I’ll come back to Singapore I won’t choose SingTel again.
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did u turn behind and read the instructions? -
welcome to sinkapore
they will promise u swiss standard just to get to u
coz the country is led by lies n liars
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Of course I checked the back side before I bought the card. It doesn't say anything that you cannot use the money for a data subscription.
By the way, when I complained in the SingTel shop about the misleading text on the card the guy told me that the card comes with free 5MB of data. Hilarious, isn't it? -
oso neber say can use for data rite?
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What data?? Lol Seriously people buy Pre paid card is to call. That's the primary use. Unlimited data plan???? Woah. Who is this sia.
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There's a card you can buy... Solely for data use and not phone.
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1 week unlimited data plan?!?!
I have a subscribed singtel BOM line and its not even unlimited.