POSB cashline or loan assist

bigbear1979

26 Dec 12, 20:58

Don't ever try or think to take apply cashline or loan assist from POSB!!! I was attended by a POSB Banking officer on 24 Dec and wanted to apply for these services. The banking officer promise me that she will process it this morning and an sms will be send to me by this afternoon regardless it is going to be approved or rejected. The finale comes shortly. I check my ATM account at 8pm and saw the 2 statements (Cashline & Loan assist icon). I access and try to withdraw money. The screen appear the statement- cannot be process. I tried three times still cannot. Then I call the POSB call centre, A lady attended to my call. I explain to her my situation and she say she cannot do anything. I explain to her the urgency of the matter because i need the money for very urgent matters. She becomes agitated and I can feel displeased and pissing off in her voice. I told her that since she cannot help, she can transfer me to her supervisor. Then she say her supervisor on leave no one can help. Then I say I am going to complain her and she say go ahead and tell me her name. Although I am very angry, I still tell her nicely thank you. Then I call again the call centre and another person attended to me, a Filipino Male Call centre personnel. I explained to him the story and he was very patient in our dealings. After talking to him for close to 15 minutes, he say that there is no thing he can do. I was speechless...My conclusion: I will cancel my posb account tomorrow and tell everyone of my friend not to use POSB as their bank. The reason is simply. POSB is arrogant, in-sensitive, zero customer service and best of all, simply hopeless. If anyone of you out there is from POSB, please circulate this around for your colleague to see. Because there is no use working for an organization with such wonderful service level and skills : )

FireIce

26 Dec 12, 21:02

din get ur money tts y sho angwee, rite?

who say must approve one?

bigbear1979

26 Dec 12, 21:08

i not angry. if got or not approve, must inform customer never inform customer only assume. banking officer say i will receive notification this afternoon and if approved then money will disbursed by this evening. everything is dont have their words dont tally. what is this? This is our flagship bank? i think their service become worse when it was merged into DBS. Maybe the staff morale value drop, Because now become second-class that's why service also second class

FireIce

26 Dec 12, 21:11

flagship has been overused, to the extent of abused.

everything open in SG oso call flagship

H&M flagship
A&F flagship
krisy kreme flagship

FireIce

26 Dec 12, 21:14

according to how u describe the customer service, i see tt they not suxx wat

some things they cant do means they cant do

but at least help u find other help

but end of the day, no approve means no approve

u can just be cool and go borrow from another bank, rite?

now like tt become like wat u know or not

those kids wailing in toy r us

sitting on the floor, kicking their stumpy legs

bcos mama say cannot buy anymore transformer toys liao

bigbear1979

26 Dec 12, 21:17

i am not expected approval, i am seeking for trust and confidence. If they tell me cannot approval by afternoon, i seek alternative. Now this hour who to look for? Maybe got only one who will lend you: LOANSHARK. So who fault?

FireIce

26 Dec 12, 21:20

ur fault loh

who say u have to go to loanshark?

bigbear1979

26 Dec 12, 21:23

yah my fault. I now know why people go to loanshark and loanshark will never die in singapore. because they offer help to people in their most desparate time and hour. if the authority is so capable, then where got loanshark right? so who is at fault at the first place?

FireIce

26 Dec 12, 21:25

y no savings for rainy day?

y no proper finance management?

sch teacher got teach rite?

æœªé›¨ç»¸ç¼ª

Rock^Star

26 Dec 12, 21:27

I think you suay la.....no one else complain leh.

FireIce

26 Dec 12, 21:28

if u wanna know wat bank i using hor, i tell u

ocbc

cimb

but not their cashline or loan assist

hope u can find the money u need

or at least have a few good fwens u can borrow from and not charge u interest

FireIce

26 Dec 12, 21:33

Originally posted by Rock^Star:

I think you suay la.....no one else complain leh.

bcos no one else try to borrow from, of all banks, POSB!?

bigbear1979

26 Dec 12, 21:37

sorry my school never teach me finanicial management i study in the 1990s so got no chance to learn. savings i have but not enough, proper finanicial management i have i give to parents, i dont smoke, i dont gamble i dont drink but still not enough. your teacher got teach you financial planning meh? tell me which school within the MOE that teach finanicial planning and i ask all my friends children to go there and study. Btw, they will become a famous school shortly and only admit the rich people. you know what is æœªé›¨ç»¸ç¼ª. do you know the meaning of it. æœªé›¨ means before the rain come. This is singapore and we never know when the rain is coming becuase we depends everything in the authority. you know what is ç»¸ç¼ª? It means to prepare. How prepare can you be? You heard before Murphy Law or not? You know what is the law of gravity or not? you know what is law of averages or not? you know what is common law or not? you know what is the law of right and wrong or not. Think before you profess becuase end of the day, I will blame myself for being so ignorant to trust a bank like POSB!!!

M the name

26 Dec 12, 22:02

@bigbear1979,

Hi, just want to check with you : do you know that is such fast credit "thing" called "credit card" ? Why do you want to choose an "not-so-good" choice using cashline ?

Secondly you can seek government finanical assistance from Ministry of Social and family development which help people who are needy with disabilities, low-income families and parents etc : http://www.mcys.gov.sg

Finally who said you need to borrow from loan sharks? There is an organization called Moneylender’s Association of Singapore which is formed by legal moneylenders. You can also contact them for an better loan option : http://www.moneylenders.sg

P.S : Are you the one who said you want to help your church from bankrupt in eternal hope forum ? Didn't tell me the loan is for your church ?

FireIce

26 Dec 12, 22:04

now i know y they dun approve le

and i dont blame them lah, seriously.

Francesco Toldo

27 Dec 12, 11:12

Come borrow from me. How much you need?

bigbear1979

27 Dec 12, 11:25

just receive an sms from POSB. The loan was rejected. From 24 Dec 12 till now then loan rejected...Best...

bigbear1979

27 Dec 12, 11:32

i cannot believe it..My intention is to help someone else..now face with this problem M the name- correct i need the $ to help my friends. their things are stuck and they cannot conduct their weekly activities.. I must find ways to help which is within my means

Rock^Star

27 Dec 12, 11:34

wa lau, you sound like the bank owe u lydat. 25 holiday. 24 dec xmas eve, reply u this morning already v efficient liao. Since you so keen to help your friend, then borrow from ah long lor. Instant.

FireIce

27 Dec 12, 12:23

they dont work on p.hol.

so does everywhere else

wat a helpful fren.

helpful frens have to work on p.hols. too bad.

Tcsaaa

27 Dec 12, 12:40

help ppl, dun grumble.. so helpful, so forceful.. a lot of ppl also need yr help..

Tcsaaa

27 Dec 12, 12:43

i thought take loan fm credit card cannot, loan fm ah long also cannot.. zzzzzzzz posb nia, what the big f abt posb? bigger, faster, Cheaper? must be Cheaper?

bigbear1979

27 Dec 12, 12:56

then you recommend where to get loan

charlize

27 Dec 12, 13:03

lemon1974

27 Dec 12, 13:23

Originally posted by bigbear1979:

then you recommend where to get loan

dun have any credit card? if got, just go atm and press lah.. treat as cash advance..